Shipping is through USPS. allow 2-3 business days after shipment is processed to receive your package. Truffles might be slightly out of place inside box due to how box is maneuvered by delivery personnel. Please note, the products sold in this shop are of a delicate and fragile nature. Great care and effort is put into packaging your order; however damage may occasionally occur during transit. Once an order ships, it is out of my hands. As a result, Marrom Bombom is not responsible for lost, damaged or melted packages/products. Does not refund any damaged shipments or products if they were damaged in transit; due to weather; due to the recipient not being available at the time of delivery; or due to product being left outdoors in warm temperature.